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Dr. Andrew Aiken
Dr. Drew Shessel

Patient Reviews

Dr. Andrew Aiken
Dr. Drew Shessel

LEAVE A REVIEW FOR ORAL SURGERY SPECIALISTS OF ATLANTA

Thank You for Giving Us the Opportunity to Serve You.

Let me just start by saying, I usually don’t leave reviews on google no matter my experience. However THIS office definitely deserves a 10 star rating. They truly take the time and dedicate to making you feel most comfortable. I am 21 weeks pregnant and my teeth haven’t been the best for a long time. Having a abscess tooth over 5 years untreated & so much decay all over from eating so many sweets and candy over the years and not making regular visits to the dentist really ruined my teeth. I began to be in pain July 5th 2022 from cavities being exposed to the nerve. I have never been in so much pain, so uncomfortable & unable to eat. At this point I’m a emotional wreck because I’m pregnant and I’m STARVING. I had been referred to a oral surgeon and was quoted $1900. There was no way I could afford that I’m such a tight spot I started searching online for other oral surgeons that accepts CareCredit. No one I called had availability to see me asap. Then I found OSSA and from the first time I called the receptionist was so understanding and kind. The Dr told me that I could come in the very next day at 8:30am they took such great care of me. They made sure I was comfortable. I saw Dr.Aiken and he was more than amazing. After my first extraction my other decaying teeth started to bother me like a domino effect. Thankfully Dr.Aiken followed up with me shortly after the first surgery And I was able to voice my concern about another tooth that had started hurting. He did not hesitate to get me on the schedule for the very next day. Now this is the part that really takes this place to the TOP 10. I had one last tooth that began to abscess 2 days ago I was in the worst pain of all. I couldn’t sleep, pain meds weren’t working anymore. I texted Dr.Aiken feeling terrible with this last tooth my gums were inflamed & throbbing. Even on his vacation he responded to me and said “he is out of the country but his partner Dr.Shessel was in the office and would be more than happy to see me if he has time & to call the office” Dr.Shessel was just as amazing. He and his assistant Mrs.Sharon took their time with me because I was in so much pain. I can not thank you all enough for all you’ve done. I feel so much better already. 1000 Stars

– Teccey DaDonn (5 stars on Google)

 

I drove THREE HOURS for a wisdom tooth extraction. Why? Because I found an office that offered great COVID protocols and did not make me feel weird or pushy for asking the necessary questions to safeguard my health and that of my family. Kirstina, the office coordinator, was very kind and patient as we discussed my concerns over the phone. It is because of her willingness to share information and accommodate, as well as the multiple rave reviews for both surgeons, that I scheduled the dreaded appointment. Dr. Aiken and Michael, his assistant, wore N95 masks, and Michael was very thorough sanitizing items before and after I used them. I felt safe. Another reason I drove three hours was because Kirstina was so understanding that she was able to find a unique opportunity for me to have a consultation and extraction on the same day without having to travel back and forth. On a Monday morning, I arrived and less than two hours later, I was out. Finally, the procedure was quick and pretty much painless. Michael was patient with me as he pleasantly guided my appointment from the initial X-ray to the surgery chair. He answered all my questions, was very accommodating, and kept me at ease with his warm personality .Dr. Aiken was great. He compassionately talked me through the procedure and offered encouraging words as he performed his work. Immediately after he pulled the tooth out, I gave him a fist pound because I was so impressed. I was given my care instructions and was able to drive back home (my tooth didn’t require any cutting or sedation). I had minimal discomfort. Michael and Carlos were helpful when I called with follow-up questions (remember, I received a lot of info in one day). Dr. Aiken text me over the weekend to check on me. I am so grateful for a kind, compassionate, and safe oral surgeon and staff. I would send my child and mother here. Thank you, Kristina, Dr. Aiken, Michael, and Carlos for being so kind and so great at what you do!

-Happy Patient

 

I just want to thank Lifeline (Martha Lagrone), my power of attorney (Bernie Dawson), Dr. Aiken and Dr. Aiken’s very awesome staff; especially Carlos and Kristina, for the exceptional care and professional services that I received today. My rotten/broken tooth has caused me severe physical pain and emotional embarrassment for over 2 years. Because of you, my mouth is on the road to recovery. I am not accustomed to being away from my service dog Tyler nor am I accustomed to being out in public during this current pandemic nor do I usually drive. Being autistic, I’m shy and feel awkward around people not to mention that dentists make me very nervous. I did not know what to expect when I arrived at your office today and just want to say thank you. I could not have received better care and am very grateful to all of you for making this opportunity possible for me. So again, thank you Ms. Lagrone for pairing me with such an awesome oral surgery team. Dr. Aiken, thank you and your staff for being soo very accepting, kind and professional with me. Mr. Dawson, thank you for being my power of attorney always stopping your busy schedule to answer my numerous questions and to help me to coordinate care and services. My quality of life is improved because of all of you! So again, thanks!

– Nick Lovett

 

I had four wisdom teeth removed by Dr. Shessel. He is top notch. During the consultation he expressed a genuine interest, even regarding a non oral medical issue I brought up. He also took an approach to lay out information, options, and recommendations, without pushing. Carlos was great during consultation, and day of removal. They are thorough in post-op care, with information, prescriptions, or anything else you will need. I had a good experience with everyone in the office during consult, and then on day of procedure.

– Tzvi Berkowitz

 

IF YOU ARE LOOKING FOR THE WORLD’S GENUINE EXPERT IN THE FIELD PLEASE READ MY STORY: If I could I’d give Dr. Aiken not 5 stars but 10! Dr. Aiken saved my life. He is God’s gift to the world. I think He should be cloned and placed everywhere. I recently moved from Europe and I had such a hard time to find a Doctor that I can trust. I prayed to God every single night to find a Doctor who is going to fix my problem. I came accross Dr. Aiken’s website. As soon as I’ve seen His picture something inside of me told He is the right one. So, at the same moment, I called His office and scheduled an appointment. I was driving one hour to get there. Front desk lady was very welcoming in this pandemic crisis. She took my temperature and the office was very clean. Everyone wears mask and practices proper sanitation. His assistant Carlos is absolutely amazing, good hearted, kind, warm, friendly, informative and super caring person. They are the best team and I would say perfect dynamic duo! As someone with anxiety when it comes to doctors they handled my nerves very well, answered all of my questions very clearly, patiently and made me feel comfortable and ease. When I saw Dr. Aiken I knew I was in good hands. I told Him I am here because I know You’re the only one who can help me. He looked into my x- rays, explained me everything. I was crying, He handed me a tissue and than made me laugh. I had operation scheduled on Friday. My surgery was incredibly painless. It was so well done that I didn’t even need to take prescription pain medication. I had no swelling, no pain. And today it’s healed up quite nicely. He really performed a miracle. After surgery He provided me with His emergency phone number and His own video with post surgery instructions. Next day on Saturday He called me to follow up with me. Also, He gave me his personal phone number and sent text back every time when I asked questions! Prices are very fair and worth it, but I think He deserves a lot more! I expected that someone is going to ask me to leave a review on google like some other places. That has never happened! I can assure you that all these reviews are honest, not paid and coming from impressed people. Dr. Aiken I really appreciate You… God bless You! I definitely recommend this place to my friends and everyone!

– Merry Z.

 

DR. Shessel and his assistant I believe his name was Michael they was fantastic! Super friendly! I was in alot of pain today and couldn’t find anyone who could see me that day and help me with all that pain! That was until we called Oral Surgery specialists of Atl they seen me same day was able to do my surgery same day they even stayed open late to fit me in! Wonderful experience! Even the lady answering the phone was sweet as could be! If your looking for a good oral surgeon then look no further call them today!

– Daniel McBrayer

 

After going through three other places with lots of frustration and disappointments, I found THE place here. I was able to get an appointment very quickly and the surgery (wisdom teeth extraction) was done the next day. The staff was very friendly, accommodating and highly professional, especially Michael. He made sure I was comfortable and relaxed and showed that he cares about his patient. Dr. Aiken is just wonderful, delightful and thorough with great expertise. I didn’t experience much pain at all with the post surgery solution he recommended and I’m on a speedy recovery now. If you are looking for an oral surgeon’s office where you will be treated with respect, care and expertise, this is the place. Their price is very reasonable, too. I saved a lot of money even without using my dental insurance. Thumbs up for Dr. Aiken and his staff!

Zhewei Gregory

 

This place is really better than 5 stars but that’s all we are allowed to give. I called to schedule a consultation and was able to be seen within a couple of days. When I went in, they already had all of my insurance information verified and all of my health information since I completed that online at home. I think that is a great thing because it shortens the amount of time waiting there.

JaLorean G.

 

I had a wonderful experience with Dr. Shessel. He was knowledgeable and caring. The support staff was efficient and professional. Oral surgery is never fun, but OSSA makes it as easy as it can be.

Karen D.

 

I had an urgent need to have a wisdom tooth extracted. OSS of Atlanta saw me right away.  Let me tell you, I was not looking forward to the surgery! Dr. Aiken and the wonderful staff took amazingly great care of me. Everyone from the front desk to billing was upbeat and positive.

Sharon was especially kind and caring. She ensured that I was comfortable and that I felt safe. I’m grateful for her calming energy when I wanted to jump out of the chair!

De De D.

Dr. Andrew Aiken
Dr. Drew Shessel

Video Reviews

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Dr. Shessel Removed Gaye’s Son’s Wisdom Teeth in Atlanta, GA

I brought my son in to have his wisdom teeth extracted by Dr. Drew Shessel. Dr. Shessel walked us through the entire process prior to the procedure — just explained exactly what he was going to do and explained the entire recovery process — but I was never nervous before, and I certainly wasn’t nervous after. I would highly recommend sending anybody to Oral Surgery Specialists…

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Dr. Shessel Placed Donna’s Dental Implant

I came to Dr. Shessel to have a dental implant. I was very nervous because I’ve had nothing wrong with my teeth, but he calmed me down. He’s so gentle and so you weren’t afraid to ask questions. He just has a wonderful demeanor. From the time he put even the implant in before they did the tooth, it just was comfortable. Dr. Shessel’s wonderful. You could tell how well liked he…

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Jonathan’s Wisdom Teeth Removal in Atlanta, GA

The reason why I needed Dr. Aiken in Atlanta is because I had two wisdom teeth that were impacted. As soon as I came into his office, his staff was amazing. They were friendly and I just knew this place was the place for me. Having my procedure done with Dr. Aiken went very well. Dr. Aiken talked to me during the whole procedure. We laughed, and he’s friendly…

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Dr. Aiken Placed Melinda’s Dental Implants

I had two implants that failed. I was nervous. I just fear dentists. I fear just going to the dentist, and the way Dr. Aiken just makes you feel when you come here, and the staff is just amazing. He numbed my mouth. He actually went in — every five minutes, he was asking me, “Are you okay? How are you feeling?” Anytime you have great customer service, and you have the entire st…

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Woody Had Extractions, Bone Grafting, and Received Dental Implants

I had a toothache like I’ve never had before. The pain was just so great that we ended up finding that there was actually a crack in the tooth. Dr. Shessel was absolutely wonderful, because actually when I saw him, I was in dire pain, and I think he actually worked me in because it was kind of an emergency — for me anyway. He was able to take the tooth out and put the bone graf…

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Pam Replaced Her Extracted Teeth With Dental Implants

I had two different implants and extractions. The staff is very sweet and very competent. Dr. Aiken has a very pleasant demeanor. He’s very smart, and he can explain things in clear terms, and he also let me listen to music last time during the surgery. They went fine; I had no trouble. Of course, used ice on my face for a couple of days, but I wasn’t ever in any pain. I would…

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Dr. Truan Refers Patients for Oral Surgery

Dr. Aiken and Dr. Shessel — both of them are just absolutely amazing clinicians, specialists. Not only are they super talented, the communication is actually one thing that I appreciate. And not just communication back to me or our office but also to the patients. Dr. Aiken — just super nice, super friendly guy, and he’s just really accommodating with his time. Dr. Shessel — th…

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Cheryl’s Tooth Extraction

I needed an extraction of a baby tooth. Dr. Aiken recommended that I have the extraction of the baby tooth, and from there, he made a flipper tooth so that I wouldn’t be without a tooth in my mouth. Dr. Aiken is very friendly. He greeted me every time I came to his office. He made me feel relaxed. He explained it from the beginning to the very end and made me feel very comforta…

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Rossi Had a Tooth Extraction

Hi, my name is Rossi. I came to see Dr. Aiken because I needed an extraction. I had met Dr. Aiken in church and discovered that he was an oral surgeon. At the time, I didn’t know that I was going to need one but about a month later found out that I needed to have a tooth extracted and immediately thought of him because he had impressed me, not only with his friendliness but his…

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Zlatan Restored His Tooth With a Bone Graft and Dental Implant

A few years ago, I noticed some pain and discomfort in the right side of my face. The dentist said that I have an abscess, and he said that the most qualified person in the whole city to deal with that problem would be Dr. Aiken. My implant and my bone graft have completely healed, and definitely having the abscess fixed by Dr. Aiken and having the implant put in gives me a pea…

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Dr. Resuta Refers Oral Surgery Patients

Hi, I’m Dr. Timothy Resuta. I’ve been practicing dentistry for 20 years. I’ve been in Atlanta practicing for about 11 years, and that whole time I’ve been working with Dr. Berry and Dr. Aiken, and they’re outstanding oral surgeons. My practice is a restorative practice. It’s truly based on cosmetics and aesthetics. So I’m in a study group with Dr. Aiken and Dr. Berry – The Path…

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Dr. Shim Refers Patients for Oral Surgery

I feel it’s very important for a specialist such as an oral surgeon to be an excellent communicator. I feel very confident with Dr. Aiken and company here. They do a great job with it, with professionalism, and taking care of my patients. I always like to get feedback from my patients when they come back, and I always get glowing reviews from this practice, and so I feel very c…

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Dr. Friedman Refers Patients for Oral Surgery

So, at Oral Surgery Specialists of Atlanta, they take great care of our patients. We have a great relationship with this office. They are great about getting together to come up with a detailed treatment plan that we’re both on board with. Dr. Aiken and Shessel are great. They really have a great bedside manner with patients and know how to really make them feel comfortable. Wh…

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Joe’s Wisdom Teeth Removal

I had one wisdom teeth out when I was 16, and I had three in since then, obviously, and my regular dentist had told me for about 15 years I needed to get them out at some point. Dr. Aiken was great. He was very informative, he explained everything, very warm, and put me at ease, and did a great, great job when I came in. Oh, everybody’s very, very professional, very cordial, an…

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Dr. Arp Refers Oral Surgery Patients

Hello, I’m Dr. Charlie Arp. I have been practicing for 42 years. The total health of the patient is paramount. You have to consider what the patient’s needs are not only dentally but health-wise and emotionally as well as aesthetically. So if I have a surgical need, my go-to team are Dr. Aiken and Dr. Berry. I have been working with this group for some 38 years. They have never…

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Dr. Frist Refers Patients for Oral Surgery

I refer my patients to Oral Surgery Specialists of Atlanta because they provide top-notch care. When patients come back after they’ve seen the doctors, they have only great things to say. From the front desk to the doctors to the assistants, everyone is always really happy. There was a time where I had a patient that needed to be seen as an emergency Friday night, and Dr. Shess…

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Dr. Shessel Removed Mike’s Wisdom Teeth

I was one of those rare people who actually had all of his wisdom teeth. They got to a point where I knew I was going to have to start extracting each of them, one at a time. So I got a referral to Dr. Shessel, went and saw him, and he just did a great job with it. It was very smooth, really spent a lot more time with me than I thought physicians these days normally do with the….

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Rosemary Had Her Wisdom Teeth Removed in Atlanta, GA

Hi, I’m Rosemary, and I live in Atlanta, Georgia, and a couple of months ago, I was in the need of an oral surgeon, and from the recommendation of my local dentist and some of my friends, I came in to see Dr. Aiken to have all of my wisdom teeth removed. Dr. Aiken and his staff made it as painless as possible. He even went as far as to follow up with me and my…

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Candace Got Dental Implants in Atlanta GA

Hi, my name is Candace, and I see Dr. Aiken at Oral Surgery Specialists of Atlanta, GA. I came here because I had to get a tooth pulled because it broke. I hit something hard, and it broke. And then I had to get a dental implant, and I came to Dr. Aiken, and I’ve had a great experience. During my surgery, it was quicker than I thought it would be. He went in, p….

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Dr. Rathburn Refers Oral Surgery Patients

Hi, I’m Dr. Melissa Rathburn. I’m an orthodontist here in Atlanta, and I’ve been practicing for approximately 23 years. Dr. Berry and Dr. Aiken are very open to meeting with us when we’re working on a case that might be very difficult, a case that requires not only an orthodontist but an oral surgeon that would provide their expertise for the case. We’ve been working with them…

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Dr. Robbins Refers Oral Surgery Patients

Hi, I’m Patrice Robbins. I’m a dentist in Atlanta, Georgia, and quality is really important to my practice. I feel very comfortable having my patients seen by Dr. Aiken and Dr. Berry. Patients always say they leave feeling very comfortable, and their experience here was very good and pretty painless for what they go through, and they’re pretty pleased with their outcome. I usua…

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Deb Had Her Oral Pathology Treated

My name is Deb Ryan, and I’m from here in Atlanta, kind of close to the Sandy Springs area. I was referred to Dr. Aiken through my dentist, Dr. Lydia. We had a problem in my mouth where back behind the gums on the right side there had been an infection, so we were trying to figure out what was wrong, and I was referred here to figure out what was wrong and what needed to be don…

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Charles had a Dental Extraction

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Scott’s Wisdom Teeth Extractions in Atlanta, GA

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Kenita Had Dental Implants Placed By Dr. Aiken in Atlanta, GA

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Ninette Got a Dental Implant Placed In Atlanta, GA

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David Got Bone Grafting and Dental Implants Placed in Atlanta, GA